Company products are sold Three Guarantees policy, ask the customer to keep a valid certificate to ensure that we provide you a better service. The company's customers in addition to enjoying the state "three guarantees." You can have more confidence in shopping here.
First, in the purchase of goods, from the date of purchase (with the arrival of the registration date) within 7 days of performance problems occur, you can choose to return, replacement or repair.
Second, in the purchase of goods, since the purchase date (with the arrival of the registration date) performance failure within 15 days, you can choose a replacement or repair. (Enjoy 15 days to return goods without reason, according to "15 days without reason Returns Rules" apply)
Third, in the purchase of goods, since the purchase date (with the arrival of the registration date) human damage quality problems within a year, the company promised free warranty.
1. Upon receipt of your product, we will send goods manufacturers issue special maintenance center detection;
2. The post-test report came out, such as non-human damage, the quality of the product itself, I will promptly refund according to your requirements, change may or repair.
3. If the test result is no fault or failure caused by human factors, I will keep you informed and consult your advice.
First, the human-induced failures, the company will take a toll on maintenance, including:
1. The product was open or inside any part of which were replacement;
2. Commodity inside the bar code is not clear, it can not judge success;
3. into the water, cracked, damaged or corrosion phenomena;
4.The warranty period of the goods.
Second, subject to the following conditions, you can request a replacement:
1. Upon receipt of the goods the customer face to face in front of courier unpacking, the goods are found quality problems
2. The actual receipt of the goods described on the site and there are a lot of discrepancies
3. Replacement process: customers face to face require delivery personnel to return the goods, then contact us. We will provide you within one business day to redeliver the goods arrive time extended.
Third, subject to the following conditions, you can request a return:
The customer within two days, 1. goods are found upon receipt apparent manufacturing defects
2. goods after a replacement but there are still quality problems
3. Due to our commitment to human causes than three days of arrival of goods not received
Return Process: customer within two days after receipt of the goods to contact us, we will be within two working days by bank transfer to your money back.
In the following we have the right to refuse the customer's return requirements:
1. Goods appear damaged, but did not spot delivery personnel replacement requirements at the time of receipt
2. Return period return exceeds requirements
3. Return was incomplete or the appearance of damage
4. Customer shipping documents missing or incomplete
5. The products are not we offer
6. goods itself does not have quality problems